Ernie vs Jobber
Jobber is polished general-purpose FSM software. But pool service needs LSI scoring, chemistry logging, and equipment registries Jobber doesn't speak natively. Ernie does, at a flat $24.99/mo for up to 5 techs, with QuickBooks-ready CSV export and AI routing included.
Everything is included at $24.99/mo for up to 5 techs: AI routing, SMS, online payments, invoicing, work orders, inventory, QuickBooks export. Jobber tiers gate features behind upgrades that cost more per user: Connect at ~$169/mo, Grow at ~$349/mo plus per-seat fees.
Chlorine, pH, alkalinity, calcium hardness, CYA, salt, water temp: all native fields with industry-standard ranges. LSI auto-calculated from those readings. Jobber doesn't have any of this. You'd build it in custom fields and lose all the auto-alerts.
Download invoices and customers as a QuickBooks-compatible CSV. Upload to QBO in 30 seconds. Jobber has deep two-way QuickBooks sync (we're shipping that late 2026), but the CSV path is good enough for almost everyone, and it doesn't cost extra.
Jobber tiers add up fast. Features you need are on higher plans, then per-user fees layer on top. Ernie is flat $24.99/mo for up to 5 techs; $5/mo per extra seat.
| Team size | Ernie | Jobber | You save |
|---|---|---|---|
| 1 user | $24.99/mo | ~$49.00/mo | $24.01/mo |
| 5 users | $24.99/mo | ~$169.00/mo | $144.01/mo |
| 10 users | $49.99/mo | ~$349.00/mo | $299.01/mo |
| 20 users | $99.99/mo | ~$599.00/mo | $499.01/mo |
Jobber Core tier ~$49/mo, 1 user. Estimates based on publicly listed pricing as of 2026.
| Feature | Ernie | Jobber |
|---|---|---|
Per-tech / tiered pricing $24.99/mo flat for up to 5 techs, then $5/mo per seat | ||
AI route optimization Jobber: basic. Ernie: pool-aware AI re-sequencing that adapts to new customers | ||
QuickBooks-ready CSV export Ernie: CSV today, native two-way sync late 2026. Jobber: native two-way | ||
In-app CRM with email automation Jobber: separate add-ons. Ernie: service reports, payment reminders, review-collection emails included | ||
SMS notifications | ||
Offline tech app (works without signal) Ernie: photos, signatures, chemistry all save offline | ||
Pool-specific (LSI, chemistry, equipment) Jobber: generic field service, no pool-specific tooling | ||
Drag-and-drop route builder | ||
Invoicing + online payments | ||
Work orders + kanban | ||
Customer portal |
Jobber treats every job as generic. Pool service has chlorine, pH, alkalinity, calcium hardness, CYA, salt, water temp: all with industry-standard ranges. Ernie has them as first-class fields with LSI auto-calculated, drift alerts, and out-of-range flags. None of that exists in Jobber until you build it yourself.
Jobber goes from $49/mo (1 user) to $349+/mo (Grow tier) plus per-user fees once you grow. Ernie goes from $24.99/mo (5 users) to $74.99/mo (15 users), same features at every team size. The features you actually need don't live behind a tier wall.
Jobber's native QuickBooks sync is one of its best features, but it's gated behind the higher plans. Ernie's CSV export works at every price point. Upload to QBO → Settings → Import data. Done.
We help you map Jobber's job-and-client data model to Ernie's customer-and-service-location structure. Custom fields you built for pool chemistry become native fields. Tell us when you're ready.
Try the slider, see exactly what Ernie costs for your team.
Everything, one price
Unlimited service sites · 5 users included
No credit card required · First 30 days free, plus 30 more when you add a card
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Up to 60 days free, no card required. Most pool service businesses are fully migrated in under a week.
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